Resume

TODD F. MILLER

(732) 927-1040 | tfmiller65@gmail.com | Red Bank, NJ 07701 | linkedin.com/in/tfmiller65

SENIOR PRODUCT MANAGEMENT

Over 15 years of experience implementing online applications for major programs in both the federal government and private industry. Co-founder of award winning milSuite, an enterprise suite of open source social business capabilities that provide collaboration and information awareness across the Department of Defense since 2009. Products of milSuite have been featured on publications such as MSNBC, Los Angeles Times, New York Times, and WhiteHouse.gov.

PROFESSIONAL EXPERIENCE

Program and Product Management

Responsible for performance and management of the milSuite program, an online application suite used by over one million DoD active military, civilians, and contractors. As the DoD enterprise social network, milSuite has lowered federal spending by the elimination of duplicative applications, reduced travel, and provides immeasurable efficiency gains by connecting the DoD workforce and its knowledge. In addition to program management, also a frequent speaker on open source technologies and consultant to DoD organizations.

  • Oversees all aspects of the milSuite program including vision, product strategy, metrics, financial management, acquisitions, development lifecycle, internal operations, security, marketing, and personnel
  • Responsible for the financial management and forecasting of a multi-million dollar milSuite budget including hosting, infrastructure, software licensing, and personnel
  • Pursues long-term advancement of milSuite through metric analysis, architecture improvements, data services and federation, alignment with strategic initiatives, outreach marketing efforts, customer interactions, technical support, and technology trends
  • As Product Manager for the Army Team C4ISR Knowledge Center launched a wiki and blog and grew those products beyond the Army audience to become the original products of milSuite
  • At Weichert Realtors monitored and facilitated all incoming support issues, worked with developers and internal departments to enhance and implement online applications, and oversaw the development of system training materials for users

Information Technology

  • Technical responsibility and knowledge of networking, virtualization, cloud hosting, replication and disaster recovery, storage and data management, auditing, web services/APIs, frontend/backend development languages, UI/UX, identity management, and IT service management
  • Expertise in a number of social tools and methodologies including professional networking, video streaming, wikis, virtual training/classrooms, surveys, and idea campaigns
  • Intimate knowledge of best practices for cybersecurity and information assurance, including vulnerability assessment and risk management frameworks for software applications

Cost Management

  • Eliminated and reduced extraneous applications and technology costs across the Department of Defense through implementation of milSuite and the Army Team C4ISR Knowledge Center (millions in estimated cost avoidance)
  • Reduced annual budget by $100K from the Weichert Recruiting department by eliminating paper processes, vendor modifications, and minor labor reductions

Personnel Management

  • Manages an agile cross-functional milSuite product team consisting of community managers, developers, designers, and system administrators
  • Over 15 years of experience conducting monthly one-on-ones, quarterly planning, and annual reviews with various personnel across functional areas
  • Developed numerous virtual handbooks, processes, training programs, and systems for employees
  • Established a new department at Weichert Realtors for better technical and training support, and oversaw all aspects of the creation of the department including hiring employees, office space acquisition, and governance

WORK EXPERIENCE

Data Systems Analysts Inc., Tinton Falls, NJ Aug 2015-Present

Symbolic Systems Inc., Tinton Falls, NJ Jan 2006-Aug 2015

Weichert Realtors, Corporate Headquarters, Morris Plains, NJ 2001-2006

TECHNICAL

Communities: Drupal | WordPress | MediaWiki

Creative:  GIMP | Audacity | Adobe | HandBrake

Technical: HTML | CSS | JS | PNP

Office: MS Office | MS SharePoint | Jive Software | Google Docs |JIRA | Fortify

EDUCATION

Bachelor of Sciences, Economics; Bachelor of Arts, Music; Minor, Mathematics ▪ Syracuse University, Syracuse, New York, 2000 (Graduated Cum Laude; Member, Phi Eta Sigma National Honor Society; Member, Omicron Delta Epsilon Economics Honor Society; Member, Honors Thesis Program)

Clearance and Certifications: CURRENT SECRET CLEARANCE, Project Management Professional (PMP) Certification, CompTIA Security+

ACHIEVEMENTS

24th Annual GCN Awards Honorable Mention, 2011 (milSuite) ▪ Army Knowledge Management Award for Technology, 2010 (milBook) ▪ Won 2 Awards in Keith L. Ware Competition for Public Communications, 2009 ▪Army Knowledge Management Award for Technology, 2009 (milWiki) ▪ Weichert Realtors Employee of the Year, 2003 ▪ Weichert Corporate Communications Thomas Edison Award for Innovation, 2002 ▪ Weichert Academy Seal for Excellence and Achievement, 2001

BEYOND THE CAREER

Father, Singer-Songwriter, Musician, Hiker, Camper, Snowboarder, Paddle Boarder, Blogger, Traveler